Privacy Policy

Effective Date: 11/17/2023 

FreezPak Logistics, hereinafter referred to as “we,” “us,” or “our,” is committed to protecting the privacy of users of our application, FreezPakOS. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when drivers use our app. 

1. Information We Collect: 

FreezPakOS collects and temporarily stores location data of drivers using the app. This information is solely for the purpose of optimizing logistics operations, ensuring that our warehouse is prepared for efficient pickups. 

2. Location Data: 

The app utilizes GPS technology to track the real-time location of drivers. This data is only collected during active sessions while drivers are using the app for the purpose of coordinating and optimizing logistics operations. 

3. Data Retention: 

Location data is retained only for the duration of the active session. Once the driver completes their task or logs out of the app, the location data is no longer stored. 

4. Data Security: 

We employ industry-standard security measures to protect the collected data from unauthorized access, disclosure, alteration, or destruction. Access to location data is restricted to authorized personnel only. 

5. Third-Party Services: 

FreezPakOS may use third-party services to facilitate the collection and analysis of location data. However, we ensure that these third-party services adhere to stringent privacy and security standards. 

6. Data Sharing: 

Location data is used solely for internal logistics purposes. We do not sell, share, or disclose this information to third parties for marketing or other purposes. 

7. Consent: 

By using FreezPakOS, drivers consent to the collection and temporary storage of their location data for logistics optimization purposes. 

8.Mobile Subscriber Information:

At FreezPak Logistics, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This section outlines our policies regarding the collection, use, and protection of your mobile subscriber information.

Collection of Mobile Information

When you subscribe to our services or interact with our mobile applications, we may collect certain information related to your mobile device and usage. This information may include:

  • Mobile phone number
  • Device type and model
  • Operating system and version
  • App usage data
  • Location data (if you have granted permission)

Use of Mobile Information

The mobile information we collect is used solely to enhance your experience with FreezPak Logistics. This includes:

  • Improving our services and mobile applications
  • Providing customer support and responding to inquiries
  • Sending important updates and notifications related to our services
  • Analyzing usage patterns to improve our offerings

Protection of Mobile Information

We take the security of your mobile information very seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and strict access controls.

No Sharing of Mobile Information

Your Mobile Information will NEVER be shared with other parties under any circumstances. This means that:

  • We do not share your mobile information with third parties.
  • We do not share your mobile information with affiliates.
  • We do not share your mobile information for marketing or promotional purposes.

Your Rights and Choices

You have the right to access, update, or delete your mobile information at any time. If you wish to exercise these rights, please contact our customer support team. We will promptly address your request in accordance with applicable privacy laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website or through our mobile applications.

By using our services, you acknowledge that you have read and understood this privacy policy and agree to the collection, use, and protection of your mobile information as described herein.

9. Updates to the Privacy Policy: 

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Users will be notified of any significant changes, and the updated policy will be accessible within the app. 

10. Contact Us: 

If you have any questions or concerns about this Privacy Policy or the data practices of FreezPakOS, please contact us at contact@freezpak.com

By using FreezPakOS, drivers agree to the terms outlined in this Privacy Policy. 

FreezPak Logistics 

2 Paddock St. Woodbridge, NJ, 07001 

contact@freezpak.com 

(973) 561-0040